GNEV122X
Refrigerator
CONTENTS
4 Preparation
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1 The refrigerator
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5 Using your refrigerator
Indicator Panel................................... 14
Setting the fridge compartment
temperature....................................... 15
Setting the freezer compartment
temperature....................................... 15
2 Important Safety Warnings 4
Intended use........................................ 4
For products with a water dispenser;.... 6
Child safety.......................................... 6
HCA Warning....................................... 6
Things to be done for energy saving..... 7
Fast Freeze function........................... 15
Quick cool function ............................ 15
Blue light ........................................... 16
Egg tray............................................. 16
Sliding Body Shelves.......................... 16
Crisper humidity control sliders........... 17
Chiller compartment........................... 17
Recommendations for preservation of
frozen food ........................................ 18
Defrosting.......................................... 18
Replacing the Interior Light Bulb......... 18
Ion: ................................................... 18
Reccomendations for freshfood
compartment....................................... 7
3 Installation
Points to be considered when re-
8
transporting your refrigerator................ 8
Before operating your refrigerator......... 8
Electric connection............................... 9
Disposing of the packaging.................. 9
Disposing of your old refrigerator.......... 9
Placing and Installation......................... 9
Floor balance adjustment................... 10
Adjusting the gap between the upper
door .................................................. 12
6 Maintenance and cleaning21
Protection of plastic surfaces ............ 21
7 Recommended solutions for
the problems
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EN
1 The refrigerator
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1. Freezer compartment
2. Fridge compartment
3. Fridge compartment interior light
4. Butter and cheese lid
5. Fan
12.Bottle shelves
13.Crisper compartments
14.Crisper cover
15.Adjustable front legs
16.Blue light
6. Ioniser
7. Fridge compartment glass shelves
8. Egg tray
9. Fridge compartment door racks
10.Wine cellar
17.Chiller compartment
18.Ventilation lid
19.Freezer compartment drawers
20.Freezer Compartment glass shelves
21.Icematic
11.Bottle holder
22.Freezer compartment interior light
*OPTIONAL
C Figures that take place in this instruction manual are schematic and may not
correspond exactly with your product. If the subject parts are not included in the
product you have purchased, then it is valid for other models.
3
EN
2 Important Safety Warnings
Please review the following
information. Failure to observe this
information may cause injuries or
material damage. Otherwise, all
warranty and reliability commitments
will become invalid.
The usage life of the unit you
purchased is 10 years. This is the
period for keeping the spare parts
required for the unit to operate as
described.
• For products with a freezer
compartment; Do not put bottled and
canned liquid beverages in the freezer
compartment. Otherwise, these may
burst.
• Do not touch frozen food by hand;
they may stick to your hand.
• Unplug your refrigerator before
cleaning or defrosting.
• Vapor and vaporized cleaning
materials should never be used in
cleaning and defrosting processes of
your refrigerator. In such cases, the
vapor may get in contact with the
electrical parts and cause short circuit
or electric shock.
• Never use the parts on your
refrigerator such as the door as a
means of support or step.
Intended use
This product is intended to be used
– indoors and in closed areas such as
homes;
– in closed working environments such
as stores and offices;
– in closed accommodation areas such
as farm houses, hotels, pensions.
• This product should not be used
outdoors.
• Do not use electrical devices inside
the refrigerator.
• Do not damage the parts, where
the refrigerant is circulating, with
drilling or cutting tools. The refrigerant
that might blow out when the gas
channels of the evaporator, pipe
extensions or surface coatings are
punctured causes skin irritations and
eye injuries.
• Do not cover or block the ventilation
holes on your refrigerator with any
material.
• Electrical devices must be repaired
by only authorised persons. Repairs
performed by incompetent persons
create a risk for the user.
General safety
• When you want to dispose/scrap
the product, we recommend you
to consult the authorized service in
order to learn the required information
and authorized bodies.
• Consult your authorized service for
all your questions and problems
related to the refrigerator. Do not
intervene or let someone intervene to
the refrigerator without notifying the
authorised services.
• For products with a freezer
compartment; Do not eat cone ice
cream and ice cubes immediately
after you take them out of the freezer
compartment! (This may cause
frostbite in your mouth.)
• In case of any failure or during
a maintenance or repair work,
disconnect your refrigerator’s mains
supply by either turning off the
relevant fuse or unplugging your
appliance.
• Do not pull by the cable when pulling
off the plug.
4
EN
• For manually controlled refrigerators,
wait for at least 5 minutes to start the
refrigerator after power failure.
• This operation manual should be
handed in to the new owner of the
product when it is given to others.
• Avoid causing damage on power
cable when transporting the
• Place the beverage with higher proofs
tightly closed and vertically.
• Never store spray cans containing
flammable and explosive substances
in the refrigerator.
• Do not use mechanical devices
or other means to accelerate the
defrosting process, other than those
recommended by the manufacturer.
• This product is not intended to be
used by persons with physical,
sensory or mental disorders or
unlearned or inexperienced people
(including children) unless they are
attended by a person who will be
responsible for their safety or who will
instruct them accordingly for use of
the product
refrigerator. Bending cable may cause
fire. Never place heavy objects on
power cable. Do not touch the plug
with wet hands when plugging the
product.
• Do not operate a damaged
refrigerator. Consult with the service
agent if you have any concerns.
• Electrical safety of your refrigerator
shall be guaranteed only if the earth
system in your house complies with
standards.
• Exposing the product to rain, snow,
sun and wind is dangerous with
respect to electrical safety.
• Do not plug the refrigerator if the wall
outlet is loose.
• Water should not be sprayed directly
on inner or outer parts of the product
for safety purposes.
• Do not spray substances containing
inflammable gases such as propane
gas near the refrigerator to avoid fire
and explosion risk.
• Contact authorized service when
there is a power cable damage to
avoid danger.
• Never place containers filled with water
on top of the refrigerator, otherwise this
may cause electric shock or fire.
• Do not overload your refrigerator
with excessive amounts of food. If
overloaded, the food items may fall
down and hurt you and damage
refrigerator when you open the door.
Never place objects on top of the
refrigerator; otherwise, these objects
may fall down when you open or close
the refrigerator's door.
• Never plug the refrigerator into
the wall outlet during installation.
Otherwise, risk of death or serious
injury may arise.
• This refrigerator is intended for only
storing food items. It must not be
used for any other purpose.
• Label of technical specifications is
located on the left wall inside the
refrigerator.
• Never connect your refrigerator to
electricity-saving systems; they may
damage the refrigerator.
• As they require a precise temperature,
vaccines, heat-sensitive medicine and
scientific materials and etc. should not
be kept in the refrigerator.
• If there is a blue light on the
refrigerator, do not look at the blue
light with optical tools.
5
EN
• If not to be used for a long time,
refrigerator should be unplugged. A
possible problem in power cable may
cause fire.
• The plug's tip should be regularly
cleaned; otherwise, it may cause fire.
• The plug’s tip should be cleaned
regularly with a dry cloth; otherwise, it
may cause fire.
• Refrigerator may move if adjustable
legs are not properly secured on the
floor. Properly securing adjustable
legs on the floor can prevent the
refrigerator to move.
• When carrying the refrigerator, do not
hold it from door handle. Otherwise, it
may be snapped.
HCA Warning
If your product's cooling system
contains R600a:
This gas is flammable. Therefore, pay
attention to not damaging the cooling
system and piping during usage and
transportation. In the event of damage,
keep your product away from potential
fire sources that can cause the
product catch a fire and ventilate the
room in which the unit is placed.
Ignore this warning if your
product's cooling system contains
R134a.
Type of gas used in the product is
stated in the type plate which is on the
left wall inside the refrigerator.
Never throw the product in fire for
disposal.
• When you have to place your product
next to another refrigerator or freezer,
the distance between devices should
be at least 8cm. Otherwise, adjacent
side walls may be humidified.
For products with a water
dispenser;
Pressure of water mains should be
minimum 1 bar. Pressure of water
mains should be maximum 8 bars.
• Use only potable water.
Child safety
• If the door has a lock, the key should
be kept away from reach of children.
• Children must be supervised to
prevent them from tampering with the
product.
6
EN
Reccomendations for
freshfood compartment
Things to be done for energy
saving
• Do not leave the doors of your
refrigerator open for a long time.
• Do not put hot food or drinks in your
refrigerator.
• Do not overload your refrigerator so
that the air circulation inside of it is not
prevented.
• Do not install your refrigerator
under direct sunlight or near heat
emitting appliances such as ovens,
dishwashers or radiators.
* OPTIONAL
• Please do not let any foodstuff to
come to contact with the temperature
sensor in freshfood compartment.
In order to maintain freshfood
compartment at ideal storage
temperature, the sensor must not be
blocked by fodstuffs.
• Do not place hot foodstuff in your
appliance.
• Pay attention to keep your food in
closed containers.
• For products with a freezer
compartment; You can store
maximum amount of food items in
the freezer when you remove the
shelf or drawer of the freezer. Energy
consumption value stated for your
refrigerator has been determined
by removing freezer shelf or drawer
and under maximum load. There
is no harm to use a shelf or drawer
according to the shapes and size of
food to be frozen.
temperature
sensor
food
M
juice
etc.
IL
K
• Thawing frozen food in fridge
compartment will both provide energy
saving and preserve the food quality.
temperature
sensor
7
EN
3 Installation
C Please remember that the
manufacturer shall not be held liable if
the information given in the instruction
manual is not observed.
Points to be considered
when re-transporting your
refrigerator
Before operating your
refrigerator
Before starting to use your refrigerator
check the following:
1. Is the interior of the refrigerator dry
and can the air circulate freely in the
rear of it?
2. Clean the interior of the refrigerator as
recommended in the “Maintenance
and cleaning” section.
1. Your refrigerator must be
emptied and cleaned prior to any
transportation.
3. Insert the 2 plastic wedges onto the
rear ventilation as illustrated in the
following figure. Unscrew the existing
ones and use the screws given in the
same bag of wedges. Plastic wedges
will provide the required distance
between your refrigerator and the wall
in order to allow the air circulation.
2. Shelves, accessories, crisper and etc.
in your refrigerator must be fastened
securely by adhesive tape against any
jolt before repackaging.
3. Packaging must be tied with thick
tapes and strong ropes and the
rules of transportation printed on the
package must be followed.
CAlways remember...
Every recycled material is an
indispensable source for the nature
and for our national resources.
If you wish to contribute to recycling
the packaging materials, you can
get further information from the
environmental bodies or local
authorities.
8
EN
4. Plug the refrigerator into the wall
outlet. When the door is open the
respective interior light will come on.
5. You will hear a noise as the
compressor starts up. The liquid and
gases sealed within the refrigeration
system may also give rise to noise,
even if the compressor is not running
and this is quite normal.
6. Front edges of the refrigerator may
feel warm. This is normal. These
areas are designed to be warm to
avoid condensation.
Disposing of your old
refrigerator
Dispose of your old machine without
giving any harm to the environment.
AYou may consult your authorized
dealer or waste collection center of
your municipality about the disposal
of your refrigerator.
ABefore disposing of your refrigerator,
cut out the electric plug and, if there
are any locks on the door, make them
inoperable in order to protect children
against any danger.
Electric connection
Placing and Installation
Connect your refrigerator to a
grounded socket which is being
protected by a fuse with the
appropriate capacity.
BCaution: Never plug the refrigerator
into the wall outlet during installation.
Otherwise, risk of death or serious
injury may arise.
Important:
AIf the entrance door of the room
where the refrigerator will be installed is
not wide enough for the refrigerator to
pass through, than call the authorised
service to have them remove the
doors of your refrigerator and pass it
sideways through the door.
1. Install your refrigerator to a place
that allows ease of use.
2. Keep your refrigerator away from
heat sources, humid places and direct
sunlight.
3. There must be appropriate air
ventilation around your refrigerator in
order to achieve an efficient operation.
If the refrigerator is to be placed in a
recess in the wall, there must be at
least 5 cm distance with the ceiling
and at least 5 cm with the wall.
If the floor is covered with a carpet,
your product must be elevated 2.5 cm
from the floor.
4. Place your refrigerator on an even
floor surface to prevent jolts.
5. Do not keep your refrigerator in
ambient temperatures under 10°C.
BThe connection must be in
compliance with national regulations.
BThe power cable plug must be easily
accessible after installation.
BThe specified voltage must be equal
to your mains voltage.
BExtension cables and multiway plugs
must not be used for connection.
BA damaged power cable must be
replaced by a qualified electrician.
BThe appliance must not be operated
before it is repaired! There is danger
of electric shock!
Disposing of the packaging
AThe packing materials may be
dangerous for children. Keep the
packing materials out of the reach
of children or dispose them of by
classifying them in accordance
with the waste instructions. Do not
dispose them of along with the normal
household waste.
The packing of your refrigerator is
produced from recyclable materials.
9
EN
2. Loosen the three screws of the
hinges of the lower door, which you
wish to escalate, with the help of a
screwdriver as shown in the figure
below. (Do not remove completely)
(See Figure C)
Floor balance adjustment
If your refrigerator is unbalanced;
You can balance your refrigerator by
turning the front legs of it as illustrated
in the figure. (See Figure A) The corner
where the leg exists is lowered when
you turn in the direction of black
arrow and raised when you turn in the
opposite direction. Taking help from
someone to slightly lift the refrigerator
will facilitate this process.
2
(C)
(A)
Door height adjustment
In case there is a problem with the
alignment of the doors with respect
to each other, they may be re-aligned
vertically in the order given below.
Ensure that door shelves are empty
when adjusting the door height.
1. Remove the lower ventilation cover
by unscrewing its screws as shown in
the figure below. (See Figure B)
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(B)
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10 EN
• If the freezer compartment door is
lower than the fridge compartment
door, bring them to the same level by
turning the turning the elevation screw
on the freezer compartment side in
the direction of arrow using a M6 Allen
wrench as illustrated in Figure D.
• If the freezer compartment door is
higher than the fridge compartment
door, bring them to the same level
by turning the elevation screw on
the freezer compartment side in the
reverse direction of arrow using a M6
Allen wrench as illustrated in Figure D.
After bringing the doors to the same
level by elevating the front part with
the aid of the elevation screws,ensure
the doors of the refrigerator shall close
properly. If the doors do not close
properly, this might adversely affect the
efficiency of the refrigerator.
(D)
11 EN
Adjusting the gap between
the upper door
CYou can adjust the gap between
the fridge compartment doors as
illustrated in the figures.
C Using a screwdriver, remove the
screw of upper hinge cover of the door
you want to adjust.
C Adjust the door appropriately as
you desire by loosing the screws.
Door shelves should be empty when
adjusting the door height.
Center Screw
C Fix the door you have adjusted by
tightening the screws without changing
the position of the door.
Because of being wires in the
hinge cover of the freezer door,
switch off the refrigerator power
before removing hinge covers and
this situation should be made to
take care.
C Replace the hinge cover and fix
with the screw.
12 EN
4 Preparation
C Your refrigerator should be installed at
least 30 cm away from heat sources
such as hobs, ovens, central heater
and stoves and at least 5 cm away
from electrical ovens and should not
be located under direct sunlight.
C The ambient temperature of
the room where you install your
refrigerator should at least be 10°C.
Operating your refrigerator under
cooler conditions than this is not
recommended with regard to its
efficiency.
C Please make sure that the interior
of your refrigerator is cleaned
thoroughly.
C If two refrigerators are to be installed
side by side, there should be at least
2 cm distance between them.
C When you operate your refrigerator
for the first time, please observe the
following instructions during the initial
six hours.
- The door should not be opened
frequently.
- It must be operated empty without
any food in it.
- Do not unplug your refrigerator. If
a power failure occurs out of your
control, please see the warnings in
the “Recommended solutions for
the problems” section.
C Original packaging and foam
materials should be kept for future
transportations or moving.
13 EN
5 Using your refrigerator
Indicator Panel
Indicator panel aids in using your refrigerator with its audio and visual functions.
This panel allows you to start and use all functions of your refrigerator without
opening its doors since the panel is located on the outer side of the freezer
compartment door.
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7. High humidity indicator
8. Fridge temperature setting indicator
9. Error Indicator
10.Fridge compartment temperature
change indicator
11.Quick cool indicator
12.Quick Cool Button
1. Freezer Compartment Temperature
Setting indicator
2. Freezer compartment temperature
setting button
3. Fast Freeze indicator
4. Fast Freeze Button
5. Freezer door open indicator
6. Fridge compartment temperature
adjustment button
13.Fridge door open indicator
14.Economy mode
15.Freezer compartment temperature
change indicator
C Figures that take place in this instruction manual are schematic and may not correspond
exactly with your product. If the subject parts are not included in the product you have
purchased, then it is valid for other models.
14 EN
Freezer Compartment Temperature
Adjustment Indicator turns to -27°C.
While fast freeze function is activated,
this compartment reaches colder
degrees than the adjusted values
and all of the freezer compartment
temperature indicators may light
up. Fast Freeze function lasts for
maximum 24 hours. Your refrigerator
will automatically exit the fast freeze
mode once the fast freeze process is
completed, fast freeze indicator lamp
will go off and the refrigerator will
turn back to the previously adjusted
temperatures. Freezer compartment
temperature indicators will gradually go
off until the adjusted temperature value
is attained.
If you have unintentionally switched
your refrigerator to fast freeze mode or
if you want to cancel the process, just
press the “Fast Freeze” button again
to exit the fast freeze mode.
If you want to freeze large amounts of
fresh food, press the fast freeze button
24 hours before putting the food into
the freezer compartment.
Setting the fridge
compartment temperature
When you want to change your
refrigerator’s temperature settings,
you need to press the “Fridge
compartment temperature
adjustment button” to make the
fridge compartment temperature
adjustment. The fridge compartment
temperature can be set to cooler
degrees every time you press on the
button (such as 8, 6, 4, 2, 8, …).
Setting the freezer
compartment temperature
When you want to change your
refrigerator’s temperature settings,
you need to press the “Freezer
compartment temperature
adjustment button” to make the
freezer compartment temperature
adjustment. The freezer compartment
temperature can be set to cooler
degrees every time you press on the
button (such as, -18, -20, -22, -24,
-18, …).
Quick cool function
Fast Freeze function
This function can be used for food
placed in the fridge compartment and
desired to be cooled down rapidly.
Press quick cool button to activate the
function. During this process, the quick
cool indicator will light up and fridge
compartment temperature adjustment
indicator will turn into 1°C. While
quick cool function is activated, this
compartment reaches colder degrees
than the adjusted values. Meanwhile,
all of the temperature indicators of
the fridge compartment may light up.
Quick cool process will take about 2
hours and at the end of this period, the
quick cool indicator lamp will go off,
and the refrigerator will turn back to
the previously adjusted temperatures.
You can use this function of your
refrigerator to rapidly freeze the food
you put into the freezer compartment
for the first time or to obtain ice more
quickly. If you want to keep your food
frozen for a long period, first apply the
fast freeze function to them. Fast freeze
is the healthiest way of keeping the
food for a long time. Temperature of
your refrigerator’s freezer compartment
drops down to -27°C during fast freeze
process. When you want to use the
“Fast Freeze” function, press on the
fast freeze button. Fast freeze indicator
lights up when you press the button.
15 EN
Blue light
Egg tray
Foodstuff stored in the crispers that
are enlightened with a blue light
continue their photosynthesis by
means of the wavelength effect of blue
light and thus, preserve their freshness
and increase their vitamin content.
You can install the egg holder to the
desired door or body shelf.
Never store the egg holder in the
freezer compartment
Sliding Body Shelves
Sliding body shelves can be pulled
by slightly lifting up from the front and
moved back and forth. They come to
a stop point when pulled towards front
to allow you reach the foods placed at
the back of the shelf; when it is pulled
after slightly lifted upwards at the
second stop point, the body shelf will
be released.
The shelf should be hold tightly from
the bottom as well in order to prevent
it from tipping over. The body shelf is
placed on the rails at the sides of the
refrigerator body by bringing it to one
lower or one upper level.
The body shelf should be pushed
backwards to seat it completely.
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16 EN
Crisper humidity control
sliders
Chiller compartment
If you wish to use the storage
container under the shelf as the Chiller
compartment, the storage container
under the shelf should be placed as
shown in the picture.
Chiller compartments enable the
foods to be frozen become ready
for freezing. You can also use these
compartments to store your food at a
temperature a few degrees below the
fridge compartment.
You can increase the inner volume of
your refrigerator by removing any of
the chiller compartments. To do this,
pull the compartment towards yourself;
the compartment will lean against the
stopper and stop. This compartment
will be released when you lift it about 1
cm and pull it towards yourself.
Crisper of your refrigerator is
designed especially fresh to keep your
vegetables freshly without loosing their
humidity. Cold air circulates basically
around the crisper and the amount of
the cold air passing through the crisper
is controlled by the sliders on the front
side of the crisper cover.
You can adjust the humidity control
sliders to a suitable position according
to the humidity and cooling condition
of your food in the crisper.
If you want your food in the crisper
to cool more, open the holes of the
humidity control sliders and if you
want them to cool less and keep their
humidity for a longer time, close the
holes.
17 EN
Recommendations for
preservation of frozen food
Replacing the Interior Light
Bulb
• Prepacked commercially frozen
food should be stored in accordance
with the frozen food manufacturer's
Should the light fail to work, proceed
as follows:
1. Switch off at the socket outlet and
pull out the mains plug.
Remove all shelves and drawers for
easy access.
2. Illumination cover in fridge section
is opened by pressing by hand; first
release one side and then the other by
pressing on the sides as shown in the
figures.
3. First check that the bulb has not
worked loose by ensuring that it
is screwed securely in the holder.
Reinsert the plug and switch on. If the
bulb works, reinstall the light cover by
inserting the rear lug and pushing up
to locate the front two lugs.
4.If the light still fails to work, switch
off at the socket outlet and pull out
the mains plug. Replace the bulb with
a new 15 watt (max) screw cap E14
(SES) bulb.
5.Carefully dispose of the burnt-out
light bulb immediately.
Replacement light bulb can easily be
obtained from a good local electrical or
DIY store.
instructions for a
( 4 star) frozen
food storage compartment.
• To ensure that the high quality
achieved by the frozen food
manufacturer and the food retailer is
maintained, the following should be
remembered:
1.Put packets in the freezer as quickly
as possible after purchase.
2.Ensure that contents are labelled
and dated.
3.Do not exceed "Use By", "Best
Before" dates on the packaging.
If there is a power failure do not
open the freezer door. Even if the
power failure lasts up to the time
specified on Type Label (inside left of
the refrigerator), frozen food will not
be affected. In case the failure lasts
longer, the food must be checked and
when necessary, must be consumed
immediately or must be frozen after
cooked.
Defrosting
The fridge and freezer compartments
defrost automatically.
Ion:
Air is ionized by means of the ionizer
system in the fridge compartment air
duct. Thanks to this system, air-borne
bacteria and particles that cause
odour are removed.
18 EN
19 EN
Icematic
* When the Icematic water supply
reservoir (1) is removed from its place
in order to fill it up, it must be replaced
within two minutes after it is filled with
water. The nozzle of the system will
open and the Icematic cells will be
filled with water automatically as soon
as the cartridge is seated in its place.
Your ice will be ready approximately in
two 2 hours.
• Do not remove the Icematic (2) from
its seating to take ice.
• Turn the knobs on it clockwise as
illustrated in the figure.
Ice cubes in the cells will fall down in to
the ice bank (3) below.
• You may take out the ice bank and
serve the ice cubes.
• If you wish, you may keep the ice
cubes in the ice bank.
1
The ice bank is just for
accumulating ice cubes. Do not
put water in it. Otherwise, it will
break.
About water supply reservoir
Remove the water supply reservoir and
fill it up with water. After filled up with
water, the reservoir must be pushed
forward into its seating until a “click”
sound is heard. If there is any ice in
the reservoir, wait until it melts. Water
supply reservoir has a capacity of
approximately 290 ml.
20 EN
6 Maintenance and cleaning
Protection of plastic
surfaces
ANever use gasoline, benzene or
similar substances for cleaning
purposes.
C Do not put the liquid oils or oil-cooked
meals in your refrigerator in unsealed
containers as they damage the
plastic surfaces of your refrigerator. In
case of spilling or smearing oil on the
plastic surfaces, clean and rinse the
relevant part of the surface at once
with warm water.
BWe recommend that you unplug the
appliance before cleaning.
BNever use any sharp abrasive
instrument, soap, household
cleaner, detergent and wax polish for
cleaning.
C Use lukewarm water to clean the
cabinet of your refrigerator and wipe it
dry.
C Use a damp cloth wrung out in
a solution of one teaspoon of
bicarbonate of soda to one pint of
water to clean the interior and wipe it
dry.
BMake sure that no water enters the
lamp housing and other electrical
items.
BIf your refrigerator is not going to be
used for a long period of time, unplug
the power cable, remove all food,
clean it and leave the door ajar.
C Check door seals regularly to ensure
they are clean and free from food
particles.
ATo remove door racks, remove all the
contents and then simply push the
door rack upwards from the base.
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7 Recommended solutions for the problems
Please review this list before calling the service. It might save you time and
money. This list includes frequent complaints that are not arising from defective
workmanship or material usage. Some of the features described here may not
exist in your product.
The refrigerator does not operate.
• Is the refrigerator properly plugged in? Insert the plug to the wall socket.
• Is the fuse of the socket which your refrigerator is connected to or the main fuse
blown out? Check the fuse.
Condensation on the side wall of the fridge compartment (MULTIZONE, COOL
CONTROL and FLEXI ZONE).
• Very cold ambient conditions. Frequent opening and closing of the door. Highly
humid ambient conditions. Storage of food containing liquid in open containers.
Leaving the door ajar. Switching the thermostat to a colder degree.
• Decreasing the time the door left open or using it less frequently.
• Covering the food stored in open containers with a suitable material.
• Wipe the condensation using a dry cloth and check if it persists.
Compressor is not running
• Protective thermic of the compressor will blow out during sudden power
failures or plug-out plug-ins as the refrigerant pressure in the cooling system of
the refrigerator has not been balanced yet. Your refrigerator will start running
approximately after 6 minutes. Please call the service if the refrigerator does not
startup at the end of this period.
• The fridge is in defrost cycle. This is normal for a full-automatically defrosting
refrigerator. Defrosting cycle occurs periodically.
• Your refrigerator is not plugged into the socket. Make sure that the plug is
properly fit into the socket.
• Are the temperature adjustments correctly made?
• Power might be cut off.
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The fridge is running frequently or for a long time.
• Your new product may be wider than the previous one. This is quite normal.
Large refrigerators operate for a longer period of time.
• The ambient room temperature may be high. This is quite normal.
• The refrigerator might have been plugged in recently or might have been loaded
with food. Cooling down of the refrigerator completely may last for a couple of
hours longer.
• Large amounts of hot food might have been put in the refrigerator recently. Hot
food causes longer running of the refrigerator until they reach the safe storage
temperature.
• Doors might have been opened frequently or left ajar for a long time. The warm
air that has entered into the refrigerator causes the refrigerator to run for longer
periods. Open the doors less frequently.
• Freezer or fridge compartment door might have been left ajar. Check if the doors
are tightly closed.
• The refrigerator is adjusted to a very low temperature. Adjust the refrigerator
temperature to a warmer degree and wait until the temperature is achieved.
• Door seal of the fridge or freezer may be soiled, worn out, broken or not properly
seated. Clean or replace the seal. Damaged/broken seal causes the refrigerator
to run for a longer period of time in order to maintain the current temperature.
Freezer temperature is very low while the fridge temperature is sufficient.
• The freezer temperature is adjusted to a very low temperature. Adjust the freezer
temperature to a warmer degree and check.
Fridge temperature is very low while the freezer temperature is sufficient.
• The fridge temperature might have been adjusted to a very low temperature.
Adjust the fridge temperature to a warmer degree and check.
Food kept in the fridge compartment drawers are freezing.
• The fridge temperature might have been adjusted to a very low temperature.
Adjust the fridge temperature to a warmer degree and check.
Temperature in the fridge or freezer is very high.
• The fridge temperature might have been adjusted to a very high degree.
Fridge adjustment has an effect on the temperature of the freezer. Change
the temperature of the fridge or freezer until the fridge or freezer temperature
reaches to a sufficient level.
• Doors might have been opened frequently or left ajar for a long time; open them
less frequently.
• Door might have been left ajar; close the door completely.
• Large amount of hot food might have been put in the refrigerator recently. Wait
until the fridge or freezer reaches the desired temperature.
• The refrigerator might have been plugged in recently. Cooling down of the
refrigerator completely takes time.
The operation noise increases when the refrigerator is running.
• The operating performance of the refrigerator may change due to the changes in
the ambient temperature. It is normal and not a fault.
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Vibrations or noise.
• The floor is not even or it is weak. The refrigerator rocks when moved slowly.
Make sure that the floor is strong enough to carry the refrigerator, and level.
• The noise may be caused by the items put onto the refrigerator. Items on top of
the refrigerator should be removed.
There are noises coming from the refrigerator like liquid spilling or spraying.
• Liquid and gas flows happen in accordance with the operating principles of your
refrigerator. It is normal and not a fault.
There is a noise like wind blowing.
• Fans are used in order to cool the refrigerator. It is normal and not a fault.
Condensation on the inner walls of refrigerator.
• Hot and humid weather increases icing and condensation. It is normal and not a
fault.
• Doors might have been left ajar; make sure that the doors are closed fully.
• Doors might have been opened frequently or left ajar for a long time; open them
less frequently.
Humidity occurs on the outside of the refrigerator or between the doors.
• There might be humidity in the air; this is quite normal in humid weather. When
the humidity is less, condensation will disappear.
Bad odour inside the refrigerator.
• Inside of the refrigerator must be cleaned. Clean the inside of the refrigerator with
a sponge, lukewarm water or carbonated water.
• Some containers or package materials might cause the smell. Use a different
container or different brand packaging material.
The door is not closing.
• Food packages may prevent the door's closing. Replace the packages that are
obstructing the door.
• The refrigerator is not completely upright on the floor and rocking when slightly
moved. Adjust the elevation screws.
• The floor is not level or strong. Make sure that the floor is level and capable to
carry the refrigerator.
Crispers are stuck.
• The food might be touching the ceiling of the drawer. Rearrange food in the
drawer.
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